Monday, April 29, 2024

Charlotte Water Announces Customer Care Program in Response to Pandemic

charlotte water start service

With an account, you can also view your bill, check payment history and more. As our population continues to grow, those missed readings cause increased burdens on the city’s resources. Also, those transmitters are starting to wear so it is time for many of them to be replaced in the next 5+ years.

Transferring service with Piedmont Natural Gas

With this modern technology, Charlotte Water will be able to see digitized readings of usage, and the older water meter reading route will end. This will save the city time and resources that could be better utilized elsewhere. Currently, residents get monthly updates with their water bill about their water usage. The new transmitter on the water meter will send updates to the cloud every 15 minutes.

charlotte water start service

For Your Business

They work with you to get your water set up at new residences, old residences, and even businesses. Whether you’re a new resident of Charlotte or an old one, you can start, stop, or transfer your water service all online. Charlotte residents are charged based on a volumetric rate, plus fixed and availability fees. Charlotte residents pay an average of $68.06 per month for water, plus sewer fees. One of the biggest burdens of moving is transferring or opening new utility accounts.

Want to pay without an account?

This is one of several projects that the city is working on to update our infrastructure and support our continued growth. Charlotte continues to prove itself as an up-and-coming city that continues to grow as people see our incredible city. As CLTWater slowly moves back to normal operations, assistance is still available for customers in need of financial help during this time. Visit CharlotteWater.org, or call 311, and get connected to a variety of resources.

Contact Charlotte Water Customer Service

Rather than completely redoing the water meter routes, they were a practical choice for a pilot. With these updates, residents can spot leaks and adjust usage accordingly. You won’t have to wait until you get your water bill to find out that a toilet upstairs has been running all month. The new updates won’t allow residents to see where the extra water usage is coming from, just when it is.

charlotte water start service

Industrial Fees are different than regular customer sewer rates because industries usually have different/stronger compositions of certain chemicals. Treatment plants are designed and regulated for domestic (residential) strength wastewater. A large part of rates are used towards investing and funding Charlotte Water’s Capital Improvement Projects (CIP).

Charlotte Water Cares Program

Of that $7 million, Charlotte Water and Mecklenburg County DSS has allocated more than $1.3 million to CLTWTR customers, approximately 19% of all LIHWAP funds distributed statewide. Call swimming pool installation or pool supply companies to get referrals of companies who fill swimming pools. Search online for ‘swimming pool water charlotte,’ or check yellow pages under ‘swimming pools’ or ‘street cleaners.’ Consider getting more than one price estimate. If a contractor has to haul the water, it could cost a lot so make sure they explain all costs.

Whitewater Center leader slams plans for adjacent $300M wastewater plant - Business North Carolina

Whitewater Center leader slams plans for adjacent $300M wastewater plant.

Posted: Sun, 19 Jul 2020 07:00:00 GMT [source]

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There are many potential service providers for home phone and TV in Charlotte. Spectrum and AT&T provide, internet, TV and home phone service bundles. We examined data from hundreds of cities across the nation to understand and grade your water quality.

Charlotte Electric Utility Duke Energy

WaterZen exists to improve your family's health by making information about the water you drink more accessible, straightforward, and easy-to-understand. And just before 1 p.m., water was out for up to 4 hours in the Avalon Avenue area for a pipe repair. At 10 a.m., crews spent up four hours fixing a pipe in the Ebony Road area of north Charlotte. Just after 7 a.m., water was out on the block of Olympic Club Drive for up to 4 hours to repair a pipe. The outages were expected to last anywhere from 2 to 8 hours, Charlotte Water officials said on X, formerly known as Twitter. The city of Charlotte temporarily stopped water shut-offs because of the pandemic in March 2020.

Having greater access to consolidated data allows Charlotte Water to better prepare for droughts, usage surges, changes in water pressure and temperature, etc. It also will help us to spot leaks in the infrastructure more quickly and expedite repairs. This data will also allow Charlotte Water to anticipate and identify leaks and issues on our end, giving us needed information to better serve customers. We can reallocate resources away from driving meter routes and instead focus on meeting the needs of our customers.

At least seven areas of Charlotte were without water Wednesday as the city’s utility company worked to repair pipes in separate parts of the city. At least 800 Charlotte households have had their water shut off since Oct. 4. The city’s temporary ban on shutting off water for unpaid bills ended on Oct. 4 — after roughly 19 months. North Carolina has been recognized nationally for its success in using the federal Low-Income Household Water Assistance Program (LIHWAP) to help families. North Carolina distributed nearly $7 million in federal funds to residents needing assistance.

Piedmont Natural Gas serves the entire state of North Carolina, as well as South Carolina and Tennessee. Piedmont has been around for over 60 years, and has dedicated itself to working towards clean, renewable energy. They are actively involved in giving back to the communities they serve, and even have programs to assist customers who have trouble paying their gas bills. If you’re changing your address within Charlotte and already have an account with Piedmont, you can easily move your service online here.

Select this option if you are already a Piedmont Natural Gas customer and are moving from one residence within our service area to another. Just select from the options below and we'll get you on your way. Charlotte Water constantly maintains at least 9,000 miles of water and wastewater pipe, Coley said. That includes emergency and routine repairs requiring temporary water outages, he said. A water main break caused the outage affecting at least 1,000 customers in the Tyvola Road to Interstate 77 area, Charlotte Water spokesman Cam Coley said. For the signal to be picked up, the car must be close to the meter.

Whether you’re a new transplant or changing your address within the same city, the long to-do list is the same. We created this ultimate guide to Charlotte utilities so you can have all the information in one place and save you hours of resources. Our guide includes top providers, contact information, and information on how to open or change your utility accounts in Charlotte. CLTWater is always looking for ways to connect customers to resources and available financial aid programs.

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